1. Website

www.bloomboxs.in (hereinafter referred to as the “Website”) is an online gifting platform operated under the brand name BloomBoxs (hereinafter referred to as “BloomBoxs,” “we,” “us,” or “our”).

Our Website enables customers to browse, select, and order flowers, bouquets, gifts, and other products available on our platform for their loved ones, relatives, friends, family members, or other recipients.

Throughout these Terms of Use, customers and visitors are referred to as “you,” “your,” or “User.”

These Terms of Use, together with our Terms and Conditions, Privacy Policy, Shipping and Delivery Policy, Cancellation and Refund Policy, and other applicable policies published on our Website, govern your access to and use of BloomBoxs.in.

By accessing, browsing, registering on, or purchasing products through our Website, you acknowledge that you have read and understood these Terms of Use and agree to comply with the applicable terms and policies.

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE ACCESSING OR MAKING A PURCHASE ON OUR WEBSITE. If you do not agree with these terms, please discontinue using the Website.

2. Access to Website

BloomBoxs grants you a limited, non-exclusive, non-transferable right to access and use the Website for personal and lawful shopping purposes, subject to these Terms of Use.

You agree not to:

• Use the Website for any unlawful or fraudulent purpose.
• Attempt to gain unauthorized access to the Website, its servers, or customer information.
• Interfere with the security, functionality, or proper operation of the Website.
• Copy, reproduce, distribute, or commercially exploit Website content without prior written permission.
• Submit false, misleading, or inaccurate information when placing an order.

We reserve the right to suspend or restrict access to the Website where reasonably necessary for security, legal compliance, or the prevention of misuse.

3. User

A person accessing or using BloomBoxs.in is considered a User.

You confirm that you have the legal capacity to enter into a binding agreement under applicable Indian law. If you are using the Website on behalf of another person or organization, you confirm that you are authorized to do so.

You agree to provide accurate and complete information when placing an order, including your name, contact details, delivery address, and recipient information.

4. Intellectual Property Rights

Unless otherwise stated, the Website’s name, logo, text, graphics, product photographs, designs, layout, and other original content are owned by or lawfully licensed to BloomBoxs.

You may view and use this content for personal shopping and informational purposes only.

You must not reproduce, modify, publish, distribute, sell, or commercially use any Website content without prior written permission from the relevant rights holder.

All third-party trademarks, brand names, and logos displayed on the Website remain the property of their respective owners.

5. Your Account

Certain Website features may require you to create an account or provide personal information.

You agree to:

• Provide truthful, current, and complete information.
• Keep your login credentials confidential.
• Notify us promptly if you suspect unauthorized access to your account.
• Accept responsibility for activities conducted through your account, subject to applicable law.

BloomBoxs reserves the right to suspend or terminate accounts involved in suspected fraud, misuse, or violations of these Terms of Use, in accordance with applicable law.

6. Orders, Payments, and Product Availability

All orders placed through BloomBoxs.in are subject to product availability, delivery feasibility, payment verification, and order confirmation.

Product descriptions, photographs, prices, and availability are provided to help customers make informed purchasing decisions. Minor variations in flower colour, arrangement, packaging, and appearance may occur due to seasonal availability, natural differences, or presentation.

Any substitution of products will be handled in accordance with the applicable product description and policies. Where customer consent is required by law or our stated policy, we will seek that consent before making a substitution.

Prices, applicable taxes, delivery charges, and other fees will be displayed or communicated as applicable before order completion.

We reserve the right to decline or cancel an order where reasonably necessary, including cases of pricing errors, product unavailability, suspected fraud, or delivery restrictions. Any refund due will be handled in accordance with our Cancellation and Refund Policy and applicable law.

7. Disclaimers, Limitations and Exclusions of Liability

BloomBoxs makes reasonable efforts to maintain accurate product information and reliable Website functionality. However, uninterrupted or error-free access cannot be guaranteed.

To the extent permitted by applicable law, BloomBoxs shall not be liable for indirect or consequential losses arising from the use of the Website or circumstances beyond our reasonable control.

Nothing in these Terms of Use excludes or limits any liability that cannot legally be excluded or limited under applicable Indian law, including any non-waivable consumer rights.

8. Your Representations and Warranties

By using the Website, you represent and agree that:

• You will use the Website in compliance with applicable laws and regulations.
• The information you provide is accurate and not misleading.
• You will not use another person’s payment details or personal information without authorization.
• You will not upload or transmit malicious software, unlawful material, or content that infringes another person’s rights.
• You will not misuse the Website or attempt to disrupt its services.

9. Use of the Communication Section on the Website

If the Website provides contact forms, reviews, feedback sections, chat facilities, or other communication features, you agree to use them responsibly.

You must not submit content that is unlawful, threatening, abusive, defamatory, fraudulent, discriminatory, or infringing of intellectual property or privacy rights.

You must not use these facilities to distribute spam, advertise unrelated products without authorization, or impersonate another person.

BloomBoxs may remove inappropriate submissions or restrict access to communication features where reasonably necessary and permitted by law.

10. Disclaimer of Warranties

The Website and its content are provided on an “as available” basis, subject to applicable law.

Although we make reasonable efforts to ensure that product descriptions, images, prices, and other information are accurate, we do not guarantee that all content will always be complete, current, or free from errors.

Natural products such as flowers may vary in colour, size, freshness, and appearance. Such variations will be assessed in accordance with the applicable product description and consumer protection requirements.

Nothing in this section limits any applicable statutory warranty, consumer protection right, or remedy available to you under Indian law.

11. User Submissions

You may be able to submit product reviews, ratings, photographs, feedback, or other content through the Website.

You confirm that you own the content you submit or have the necessary permissions to share it.

You retain ownership of your submissions. By submitting content, you grant BloomBoxs a non-exclusive, royalty-free permission to use, reproduce, display, and publish that content for operating, improving, and promoting our services, subject to applicable law and our Privacy Policy.

We may moderate or remove submissions that violate these Terms of Use or applicable law.

12. Indemnity

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable expenses arising directly from your unlawful use of the Website, your material breach of these Terms of Use, or your infringement of another person’s rights.

This provision does not apply to the extent that a claim results from BloomBoxs’ own negligence, misconduct, breach of law, or other circumstances for which you cannot legally be held responsible.

13. License

Subject to your compliance with these Terms of Use, BloomBoxs grants you a limited, revocable, non-exclusive, and non-transferable license to access and use the Website for personal and lawful purposes.

This license does not transfer ownership of any intellectual property or permit commercial reproduction of Website content.

Any rights not expressly granted to you remain with the relevant rights holder.

14. General

Governing Law: These Terms of Use shall be governed by the laws of India.

Changes to These Terms: BloomBoxs may update these Terms of Use from time to time. Updated terms will be published on this page along with the revised date. Your continued use of the Website after an update will be subject to applicable law and the revised terms.

Severability: If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Third-Party Services: Our Website may contain links to third-party websites or services. BloomBoxs is not responsible for third-party content, policies, or services that it does not control.

Entire Agreement: These Terms of Use, together with the applicable policies published on the Website, govern your use of BloomBoxs.in.

Contact Information: If you have questions regarding these Terms of Use, please contact us using the contact details published on our Website.

15. Grievance Officer

In accordance with applicable Indian laws, including applicable provisions of the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, where applicable, users may contact our designated grievance officer regarding relevant complaints.

Grievance Officer: [Insert full name]

Business Name: BloomBoxs

Email:Support@bloomboxs.in

Business Address: MI4 Malviya Nagar

Contact Number: +919304020163

We will handle complaints within the timelines prescribed by applicable law.

BloomBoxs – Make Every Moment Bloom.

For assistance with orders, products, or delivery, please contact us using the official contact details provided on www.bloomboxs.in.